I was having lunch in a fast food chain today and while waiting for my food to be delivered to my table, I started observing the waiters moving around, delivering food or cleaning up tables. I then saw this waiter carrying what looked to be my order, so I waved my number to him and true enough, it was my order. As he delivered my order, he was smiling broadly and he even inquired which utensils I would prefer – the disposable ones or the silver ware. I opted for the disposable ones and he hurriedly went back to the counter to get them. Still smiling, he gave them to me and left my table with a nod and my thank you of course.
At a table nearby, another customer was waiting for her order. When the waiter delivered her food, I heard her ask where she can get some utensils. The waiter just pointed her to a corner where there were trays containing forks and spoons.
I was struck by the difference in attitude between my waiter and hers. Even if both are supposed to do the same thing, Kris (my waiter’s name), still managed to make a difference by his initiative and willingness to do more. Some people really make a difference wherever they are.
It does not matter what your social status in life is. You can be the president of a big corporation or the waiter in a restaurant and still be able to create a positive difference in other peoples’ lives.